Author Archives: rob

Intermittent DNS service interruption

DNS service, that thing that converts Internet addresses to human readable names, is currently experiencing problems. If you have a domain registered through us then your DNS is likely with us as well. These intermittent issues will affect the ability … Continue reading

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Smartermail – Configure POP / IMAP for Android

The Android phone supports both POP and IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the emails on the server. POP will allow you to retrieve emails from the server Inbox folder only, and will delete … Continue reading

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SmarterMail browser requirements

With the upgrade to Smartermail the web interface has been changed significantly. Below are the browser requirements should you need to access via webmail. Sending something via email is much easier, but if you ever require shipping services, then just … Continue reading

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System Status

Jan 21 2016, 1:30pm: The mail server is running normally. Jan 21 2016, 11:45am: This morning we discovered one of our corporate user accounts from  had been compromised. This allows a spammer to send spam email through our server to … Continue reading

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How to enable SMTP authentication in Outlook Express

How to enable SMTP authentication in Outlook Express Follow the steps below to configure Outlook Express to use SMTP authentication From the top menu, click on “Tools,” Select “Accounts…” Select the account which you want to configure and click “Properties” … Continue reading

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How to set up your EMail account on your iPhone

How to set up your Mag-Net Smartermail account on your iPhone  If you are using a mail client such as Outlook or Windows Live Mail, and you are using POP3 protocol to download your mail, these must be set to … Continue reading

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Bogus email asking for account information

If you receive an email from anyone asking you to follow a web link and provide your user account information, don’t do it. Mag-Net will never ask you to do such a thing without posting the instruction on our web … Continue reading

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