Intermittent DNS service interruption

DNS service, that thing that converts Internet addresses to human readable names, is currently experiencing problems. If you have a domain registered through us then your DNS is likely with us as well. These intermittent issues will affect the ability to look up your information. The service team is working to resolve these DNS problems.

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Smartermail – Configure POP / IMAP for Android

The Android phone supports both POP and IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the emails on the server. POP will allow you to retrieve emails from the server Inbox folder only, and will delete email from the server after a specified number of days, usually 14.

Follow these steps to create a SmarterMail POP or IMAP Account on your Android Phone

  1. On your Android device, navigate to the settings menu
  2. Click Accounts & Sync, or equivalent menu.
  3. Click Add Account.
  4. Select Email as the account type
  5. Select the Protocol you want to use. Generally most people use POP.
  6. Complete the Email Address, Username (same as email address), and Password fields.
  7. Select Manual Setup
  8. In the POP Server field type in
  9. Ensure Security type is SSL.
  10. Ensure Server port is 995.
  11. Click Next.
  12. Enter your Outgoing Server Settings :
  13. For the Username field type in your full email address.
  14. Type in your password
  15. In the SMTP Server field type in
  16. Leave Security as SSL
  17. Ensure Server port is 465
  18. SMTP Authentication is required before sending emails.
  19. Ensure your email address and same password are in place.
  20. Click next and then save your details.
  21. Your mail account is now ready for use.
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SmarterMail browser requirements

With the upgrade to Smartermail the web interface has been changed significantly. Below are the browser requirements should you need to access via webmail. Sending something via email is much easier, but if you ever require shipping services, then just make sure that you use the proper shipping boxes.


SmarterMail is fully supported by any modern and updated desktop browser. Minimum versions supported:

  • Google Chrome 30
  • FireFox 39
  • Microsoft Edge 40
  • Safari 10.1 (OS X 10.9)
  • Opera 17
  • Internet Explorer 11

Note: Any browser you use with SmarterMail should also support WebRTC to ensure video conferencing works for you and any participants. In addition, using any versions of the above browsers that are over a year old may lead to poor performance of the webmail interface.


In addition to working with most mobile email clients, not to mention third-party calendar and/or contact apps, SmarterMail offers the same robust webmail experience on mobile as it does on the desktop. As long as the mobile browswer you use supports CSS, JavaScript and other modern scripting platforms, accessing the SmarterMail webmail interface is not a problem. Minimum versions supported: Chrome Android 4.4 and iOS 10.

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System Status

Jan 21 2016, 1:30pm:
The mail server is running normally.

Jan 21 2016, 11:45am:
This morning we discovered one of our corporate user accounts from  had been compromised. This allows a spammer to send spam email through our server to literally hundreds of thousands of recipients with machete reviews.  We caught the problem quickly but the damage has been done. We have turned off the SMTP service for a short while until we can clear out the mail queue. The result is nobody can send email for the time being. We hope to have this rectified within an hour or so.

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How to enable SMTP authentication in Outlook Express

How to enable SMTP authentication in Outlook Express

Follow the steps below to configure Outlook Express to use SMTP authentication
    1. From the top menu, click on “Tools,” Select “Accounts…”
    2. Select the account which you want to configure and click “Properties”
    3. Go to the “Servers” tab and check “My server requires authentication”
    4. Click on the “Settings” button
    5. In the “Outgoing Mail Server” dialogue box, click “Use same settings as my incoming mail server” radio button
    6. 6.Click “OK” on all dialogue boxes

Simple and elegant design

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How to set up your EMail account on your iPhone

How to set up your Mag-Net Smartermail account on your iPhone

 If you are using a mail client such as Outlook or Windows Live Mail, and you are using POP3 protocol to download your mail, these must be set to leave mail on the server for a period of time else your server inbox will always be empty and your phone will not be able to pull down all of your mail.

These are the server connections settings you will need. Keep them handy!
If you have your own domain hosted with us replace with your domain ie

Incoming Mail Server
Host Name:
User Name: {your full email address}
Password: {your account password}
Port: 995 for POP, 993 for IMAP
SSL: Enabled 

Outgoing Mail Server
Host Name:
User Name: {your full email address}
Password: {your account password}
Port: 465 for both POP or IMAP
SSL: Enabled

Creating an account in your iPhone

1. Select ‘Settings’ Icon
2. Scroll down until you see ‘Mail, Contacts, Calendars’ and select this item.
3. Under the heading ‘Accounts’ – select ‘Add Account’ (You will now see ‘mail server’ preselect options such as Hotmail, Yahoo etc.) – select ‘Other’ from this list.
4. Under the heading ‘Mail’ – select ‘Add Mail Account’ and enter ;
• Name: [Firstname Lastname]
• Email address:
• Password: xxxxxxxx
• Description: (eg – my work email)
5. Now select ‘Next’.

The iPhone will now check account information and will bring you to a new window once done.  By default the connection is encrypted via SSL. We do support SSL but you may get a pop up window saying: Can’t connect using SSL. Would you like to try without SSL? – if you see this message select ‘YES’. Be patient.

This is where you will set up incoming and outgoing server information and here you can find the best router for verizon fios for your network connection.

6. In the new window you will see IMAP and POP – select ‘POP’.
7. Under “INCOMING MAIL SERVER” – enter details.
• Host Name:
• User Name:
• Password: (enter your password)

8. OUTGOING MAIL SERVER – enter details:
• Host Name:
• User Name (NOT Optional):
• Password (NOT Optional): (enter your password)

The iPhone will now verify the email account info.
You may get a pop up window saying: Can’t connect using SSL. Would you like to try without SSL? – if you see this message select ‘YES’.

9. The account is created.

Go back to your email icon on the main screen of your iPhone.
Select your specific email account and test.

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Internet Traffic Report

Every wonder what is happening with the Internet in a certain part of the world.  Not able to load a web site or can’t connect to something.  This site will give a bit of insight into the why and how of that and possibly give a sense of just how frail this thing called the Internet is.  Go to and see for your self what is doing.

We also recommend to take a look at this review before you buy your lens.

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Bogus email asking for account information

If you receive an email from anyone asking you to follow a web link and provide your user account information, don’t do it. Mag-Net will never ask you to do such a thing without posting the instruction on our web page as well as sending email.

It is good practice to pay attention to the Internet domain of the sender and the path of the web link before clicking on the link. These messages are what is called “Phishing Email” and these are being sent with much greater frequency these days.Read more on

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