Brief Description of our E-Mail Billing Process: | ||
| • | On the first business day of a customer's billing cycle, invoices are created for the upcoming month's reoccurring fees. As well, overtime or data transfer changes if any, for the previous month. A statement summarizing these charges as well as any previous unpaid invoices will be e-mailed to the customer. All invoices are payable immediately. An invoice older then 10 days is considered past due. | |
| • | 10 days following the statement, a late notice will be e-mailed to any customer with an outstanding balance. | |
| • | 20 days following the statement, a late notice will be e-mailed to any customer with an outstanding balance. | |
| • | 30 days following the statement, any account with an outstanding balance that exceeds 30 days may be disabled until payment has been made. | |
Terms and Conditions: | ||
| • | All services are billed in advance except for overtime charges and data transfer charges, which are billed at the end of the service period. | |
| • | Statements may include partial and or additional charges in the event changes were made to your account | |
| • | Taxes are calculated based on Federal and Provincial tax laws and applied to services. | |
| • | All statements are computer generated and can be subject to manual override or adjustment. | |
| • | Overpayments will be credited to your next invoice(s) automatically. | |
| • | A fee of $20.00 will be applied to all returned payments. | |
Bill Payment | ||
| • | If sending us a cheque via postal mail, please allow sufficient time for payment to reach us by the due date. | |
| • | Bill payments may be made in person at our office location. | |
Last Updated: December 10, 2004 | ||
